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If you have any questions or need assistance, our dedicated customer care team is here to help! Reach out to us by phone at 587-973-0419 or send us an email at sales@yamato-mart.com
FAQ
How can I track my order?
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your package on our website or directly with the courier.
What are the delivery options?
We offer standard and expedited delivery options. Standard delivery takes 3-5 business days, while expedited delivery takes 1-2 business days.
How do I return an item?
We want you to love your purchase, but if you are not completely satisfied, simply return the item within 7 days for a full refund, provided they are unused and in their original condition.
How can I contact your couriers?
Once your order has been shipped, you will receive an email with the courier's contact information and tracking details.
Do you provide International delivery?
Currently, we only offer delivery within our domestic market and do not provide international shipping.
What is your returns policy?
Items may be returned within 7 days from the date of purchase for a full refund or exchange, provided they are unused and in their original condition.
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